Women's Aid Luton

Leaving safely

Leaving an abusive relationship can be one of the most dangerous times for a woman. But with support and planning, you can leave more safely. You are not alone, we are here to help.

Preparing to leave

If you’re planning to leave, think ahead where possible. It can help to:

  • Talk to a support service – they can help you make a plan and talk through your options.
  • Keep important documents safe – like ID, passports, benefit letters, and your children’s birth certificates.
  • Pack an emergency bag – include clothes, keys, medication, money, and anything else you might need quickly.
  • Know where to go – a refuge, a trusted friend or family member, or a safe space. Make sure it’s somewhere the abuser won’t look.
  • Use a code word – share it with someone you trust so they know you need help.

If you are in immediate danger, call 999.

What will happen when I leave?

Once you leave, you may feel many different emotions — relief, fear, guilt, or even doubt. This is completely normal.

What you can expect from us:

  • A safe space – our refuges are confidential and supportive places to help you recover.
  • Support with next steps – like housing, benefits, legal advice, or children’s schooling.
  • Time to heal – you’re not expected to have all the answers straight away. Take your time, and take care of your wellbeing.

You’ve already made a brave step. We’re here to help you keep moving forward.

How to Access Refuge

Call Women’s Aid Luton Helpline on 01582 391856, Monday to Friday, 10am–5pm (excluding Bank Holidays) or email help@womensaidinluton.org. Outside our opening hours, call the National Domestic Abuse Helpline on 0808 2000 247, available 24 hours a day. In an emergency, call 999.

You can contact us yourself, or a professional supporting you, like your GP or social worker, can make a referral for you.

When you call, we’ll listen to what’s happening and talk through how we can support.

 

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